Frequently Asked Questions

General Questions

1

What is BURG?

2

How does BURG work?

3

Is BURG available in my city?

4

What types of vehicles can I rent on BURG?

5

Who can use BURG?

Booking & Payments

6

How do I book a vehicle?

7

What payment methods does BURG accept?

8

Are there any security deposits?

9

Can I modify or cancel my booking?

10

Can I get a refund if I cancel my booking?

Listing & Earnings (For Owners & Agencies)

11

How do I list my vehicle on BURG?

12

How do I receive payments for rentals?

13

Can I set my own rental prices?

14

What happens if my vehicle is damaged during a rental?

Support & Safety

15

Is it safe to rent vehicles on BURG?

16

How does BURG handle disputes?

17

Can I contact the vehicle owner before booking?

18

How do I contact BURG support?

Additional Features

19

Does BURG offer insurance for rentals?

20

Can I track my rental vehicle in real time?

21

Are there any loyalty programs or discounts?

22

Can I rent a vehicle for long-term use?

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