Privacy Policy

Effective Date: 9th March 2025

1. Introduction

Welcome to Burg Commercial Rental Services SP ("BURG," "we," "us," or "our"). Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our platform, mobile application, and services (collectively, "Services").

2. Information We Collect

We collect various types of information, including:

• Personal Information: Name, phone number, email address, payment details, and other information you provide when registering or using our Services.
• Vehicle and Rental Information: Details of vehicles listed, rental history, and interactions on the platform.
• Usage Data: Information about how you access and use Burg Commercial Rental Services SP, including device details, IP address, and browsing behavior.
• Cookies:We use cookies to maximize your experience. Essential cookies for login sessions and secure payments. Preference cookies to remember your currency selection. We do not use tracking or marketing cookies.
• Location Data: If enabled, we collect location data to improve rental and tracking features.
• Communication Data: Messages, emails, or customer support interactions.

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and improve our Services
• To facilitate vehicle rentals and payments
• To verify user identities and prevent fraud
• To offer customer support and resolve disputes
• To send important service updates and promotional messages
• To comply with legal obligations and enforce our policies

4. Sharing and Disclosure of Information

We do not sell your personal information. However, we may share your information with:

• Rental Agencies & Owners: To facilitate vehicle bookings
• Service Providers: Payment processors, analytics providers, and other partners helping us operate Burg Commercial Rental Services SP
• Law Enforcement or Regulatory Authorities: If required by law or to protect our platform against fraud or abuse
• Business Transfers: In case of a merger, acquisition, or sale of assets

5. Data Security

We implement security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is entirely secure.

6. Your Choices and Rights

You have the right to:

• Access, update, or delete your personal information
• Opt out of promotional communications
• Disable location tracking through your device settings
• Request data portability or restriction of data processing in certain circumstances

7. Third-Party Links and Services

Our Services may contain links to third-party websites or services. We are not responsible for their privacy practices and encourage you to review their policies.

8. Children's Privacy

Our Services are not intended for individuals under 18. We do not knowingly collect data from minors.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, you can contact us at: